Here are the most common questions asked by our travelers. If you cannot find your answers please feel free to ask any question via Enquiry forum or contact us on Elite Tour Mongolia Facebook page and Instagram. We will email you back with your answers and will update our website for the other travelers.
ACCOMMODATION INSIDE THE CITY
On arrival day and before Departure we will mostly stay Hotel in Ulaanbaatar, According to the Mongolian rating system, 4- 5-star hotels are approved to receive foreign guests.
4-5 STAR HOTELS
What type of accommodation will we be staying in Ulaanbaatar?
According to the Mongolian rating system, 4- 5-star hotels are approved to receive foreign guests. Our accommodations are carefully chosen, based on our research, our experience, and feedback from clients, to provide the best combination of high-quality accommodations, affordability, and convenient location.
We give clients the opportunity to choose your hotel from following link 4-star hotels, 5-star hotels and best tourist Ger camps in countryside trip.
Does the hotel staff speak English?
All staffs working face-to-face with customers in 4-5 star hotels can speak English well.
What time can I check in and check out of the hotel?
Generally, the earliest check-in time of the hotel is 14:00 pm and the latest check-out time is 12:00 am at noon. When you need to check in early, you please let us know in advance because the earliest check-in time is dependent on whether the room is vacant or not on the day when you arrive, and the late check-out time may charge extra money.
We are a family of 4 with two young kids. What type of room will we get for our Mongolia tour?
Hotels in Ulaanbaatar capital city of Mongolia has a family room or can be separated in a twin room. Accommodation outside the city will be traditional Mongolian ger with 2-5 beds so we will order an accommodation by your choice.
What facilities and services to our hotels normally provide?
All hotels on your Mongolia trip have a Foreign Currency Exchange Service, a business center with access to the Internet and fax, postal service, gym, sauna and massage service and International Direct Dialing telephone in your room. You may also find a hairdryer, iron, converter, and adaptor (subject to limited supplies) with housekeeping. Some of 4 and 5-star hotels have swimming pools.
Can I store excess luggage at the starting point hotel if we are returning there later?
Most starting point hotels can store your excess luggage for you with free of charge.
Do I need to bring a power plug adapter when I come to Mongolia?
Keep in mind that Mongolia uses 220V electricity, which is higher than that western countries use. A power plug adapter will do a great favor if you want your electronic products run properly during your Mongolia stay. What to do if forgot to pack it in your bag? Don't worry. Adapter or converter is easy to get everywhere in Mongolia just by turning to your tour guide.
ACCOMMODATION OUTSIDE THE CITY
We will mostly stay in tourist Ger camp but many visitors to Mongolia dream of spending a night in Mongolian nomadic family's Ger 'Live like a Local' when they visit the local family. There are several ways to experience Mongolian nomadic type of stay in the ger:
- Tourist ger camp
- Ger camp
- Homestay nomadic family
- Camping Tent please be sure to be extremely clear which option you would like when you book.
TOURIST GER CAMP
What is Tourist Ger Camp?
Tourist Ger camp is traditional style accommodation with full-service facilities, most commonly used in outside of the city. Many tourist ger camps have been set up specifically with the tourist in mind who wishes to try the local style of living. Quite often located at the base of spectacular mountain ranges or in the heart of a dramatic valley, these Tourist Ger camps have been situated in key spots to you make you feel like you are living in the grasslands.
The tourist camps are a great option for those who still would like a few of the creature comforts of a regular hotel without going completely nomadic. The Gers are generally in a cluster together with 2-4 beds and furnished with a table, chairs, and wood-stove. Most visitors prefer to stay in Ger, which provides an authentic taste of Mongolian culture and adventure, their most enjoyable experience in Mongolia.
One benefit of the tourist Ger camp is that there are hot showers available and flushing toilets, not in your Ger of course, but only a short walk away. This is one of the main creature comforts of the tourist camps. In the colder months, the stuff will light fires in each of Gers summer stove that will keep you warm and toasty as you fall asleep, you just need to tell the time for fire a stove (suggested times evening around 22:00 and in the morning 05:00 o'clock.
Some have generator or mains electricity although not all have power sockets in the Gers to charge electronic equipment but you always can charge your phone or electric equipment in the evenings from 18: 00 o'clock to 23:00 o'clock at the desk of the restaurant or Our vehicles has equipped with 12v USB for smartphones or anything can be chargeable from USB port 1.5a, 2.1a and 220V electricity output while driving.
Food - Tourist ger camps have restaurants Vegetarians can be catered for although choices may be limited - please let us know if you have any specific dietary requirements at the time of booking. Breakfast, lunch, and dinner are provided each day until our return to Ulaanbaatar. Most of the time we will eat at the tourist camp restaurant
What is Ger Camp?
Quite often nomadic families have an 'additional' ger in their cluster specifically built for tourists. Although you will still be staying in a true nomad camp, the actual Ger you will be sleeping in has been created purely for tourists.
Toilet& Showers - if you staying in ger camps then there are hot showers and flushing toilets are not available, ger camps and local nomadic family homestay has Pit toilet.
Food – there are no restaurants in Ger camp, depending on the tour you choose our cook will cook for you or nomadic family that owns ger camp will cook for us.
HOMESTAY IN LOCAL FAMILY
What is Homestay in Local family Ger?
If you really want to experience the life of Mongolian nomadic family truly traditionally realistic experience is to stay with a nomadic family who are not equipped for tourists. There is no additional ger for tourist to stay overnight you will share 1 ger with the local family.
Toilet& Showers - if you staying in a local nomadic family homestay then there are hot showers and flushing toilets are not available, ger camps and local nomadic family homestay has Pit toilet.
Food - there are no restaurants would be available in the nomadic family homestay, depending on the tour you choose our cook will cook for you or we will be cooking with a nomadic family.
What is Camping in Tent?
We use camping tent & equipment for some of our remotest tour, fishing tour, mountaineering tour, extreme 4wd offroad tour, photography tour where no tourist Ger camps or local hotels. Mongolia offers fantastic camping possibilities in beautiful landscapes.
On all of our camping trips, we provide our guests with high quality 2-3 people's tents, mattresses, and other necessary camping equipment. No formal toilet or shower facilities will be available. You will use a sheltered hole for a toilet and sheltered shower. Also, we will provide you with water for washing up camping days we usually send support vehicle with the cook on tour with tents.
If you wish to cook yourself please just mention it when you book a tour or our guides and drivers can cook for you. All our guides have had basic cooks training, but not all of them are great chefs, so if you feel like, they will be happy to let you assist them. On expeditions where there is no vehicle support, there will be dried and canned foods available, but fresh fruits and vegetables often cannot be transported beyond the first couple days.
For groups of more than 6 travelers, we usually send a cook, which in this case you shouldn't worry - the food will be just great! Please let us know if you have any food preferences or restrictions, or if you are following a special diet.
What is the best time to visit Mongolia for Extreme 4wdOffroad tour, Self-driving tour?
For Self Driving tour - any season is good it depends on what kind of Self-driving condition you wish to be in /driving in Gobi, Mountain, Rocky, Sandy, Snow, Mud e.c.t.… /
Extreme 4WD Offroad tours - summer tours will be 1st June to 1st Oct and winter tour 10thDec to 10th march
WHAT MEAL IS INCLUDED? WHAT IS THE RESTAURANT LIKE:
What meal is included? What is the restaurant like?
We select restaurants based on our experiences, client satisfaction, location, and cuisine. Normally we include three meals (breakfast, lunch & dinner) each day during the whole trip. In Ulaanbaatar, you can expect a good variety of quality restaurants with international foods.
Breakfasts usually are served in western style at the hotel where you stay in Ulaanbaatar. We mostly use following restaurants for lunch & dinner in the city trip: "Modern Nomads", "bd's Mongolia Barbeque", "City Nomads", "Khaan Ger" and hotel restaurants for dinner where you stay. Lunch & dinners are m& served in Western food, and sometimes Mongolian food, or a combination.
Outside of the city we generally eat breakfast and dinner in tourist Ger camp and some day of longer trip take a packed lunch. Your packed lunch will be carried in appropriate containers to prevent spillage or spoiling. Ger camps serve both Mongolian and international foods, and there will usually be a choice of the main dish.
Any problem for a western tourist in Mongolia?
Mongolian and Western cuisines are both available throughout Mongolia. If you require special meals due to religious or medical limitation, please inform us so that arrangements can be made in advance.
Will you provide vegetarian (including no chicken/seafood) meals for me?
Make the arrangement according to your requirements. So if you have any special requirements on your food, please let us know so that we can inform the restaurants beforehand to meet your needs.
HOW TO PACK FOR MONGOLIA TRIP
What gift would you recommend for us to bring to Mongolia?
Our tours designed to enhance your learning, discovery, and people to people experience. For instance, all of our tours include a home visit in nomadic families and explore their daily lifestyle. If you would like to bring some gifts to them, suggested items include Swiss pocket knives, flashlight for man, some candies, small toys, crayons/color pencils for housewife and kids are just as fine. Whatever gift you choose to present, the recipient will be most grateful.
Can I bring my laptop, iPad, or iPhone when traveling to Mongolia?
Internet access is available at almost all hotels on your Elite Tour Mongolia travel itinerary. In most of the hotels, you can access free Wi-Fi internet. Outside of the city, some of tourist Ger camps offer little charged or free internet access. So you may want to bring your own laptop. We recommend you bring a converter to Mongolia. As throughout Mongolia, the AC power standard is 220V/50Hz. So you may use the converter for the 110-volt electrical appliance. Usually, the four and five-star hotels provide adapters, but we still suggest you bring a converter.
What are the appropriate clothes for travel in Mongolia?
Mongolia is a vast country with various climates and four distinct seasons. Thus traveler may need to pack different clothes at different seasons. But weather patterns at any time can change rapidly. One minute you’re walking around in a T-shirt and sandals, next you need an overcoat and boots, then its back to T-shirts. This is especially the case during autumn and spring. suggest you check the climate of your travel season, month and then choose the appropriate clothes. In most cases, you will not need to bring towels as you will be provided in the hotels and tourist Ger camps. In general, you should take the easily dry clothes and prepare the umbrella for a rainy day. In addition, we suggest you also bring along a first aid kit with the commonly used medicines.
WHAT IS MONGOLIAN CURRENCY?
What is the Mongolian Currency?
The official currency is the Tugrug (MNT=₮). Denominations come in 20.000₮, 10.000₮, 5.000₮, 1.000₮, 500₮, 100₮, 50₮, 20₮ and 10₮. Visitors are advised to carry credit cards - Visa, MasterCard, American Express and Union Pay-- and traveler’s checks that can be accepted by most hotels and major stores and can be exchanged for cash of MNT.